SHIPPING

SHIPPING AND HANDLING IS A FLAT RATE OF $15 FOR A 15ML BOTTLE OF PERFUME VIA UPS GROUND.

WE ONLY SHIP TO THE CONTINENTAL UNITED STATES. PLEASE DO NOT ATTEMPT TO MAKE A PURCHASE IF YOU DO NOT LIVE IN THE CONTINENTAL UNITED STATES.

PLEASE EMAIL INFO@LILASPERFUMES.COM FOR ANY DELIVERY-RELATED ISSUES.

RETURNS

ALL SALES ARE FINAL.  

 

PRIVACY POLICY

Lilas Perfumes takes the privacy of our customers seriously, and we value and respect your privacy. We collect information about you through our Website to communicate with you about our products and promotions. We do not sell or share your name or any of your information with any other non-affiliated company or agency. We may share your information under certain circumstances with outside consultants or companies for the purpose of helping our site function or to assist us in our business. This Privacy Policy only covers information collected through this Website, and does not cover any information collected offline by us, including information collected by our 3rd Party Wholesale Retail partners.

This Privacy Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use certain information.

TYPES OF INFORMATION COLLECTED

What we collect and how we use it: The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.

You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we use it for the purpose of enabling us to contact you directly, for contests, promotions and new product releases. The following are some examples of how such information might be collected and used:

Email Newsletter

Our email newsletter is used to communicate new product availability, promotions and events. If a user requests to receive our email newsletters, they need to provide a valid e-mail address. Real names need not be used to request newsletters.

Purchasing Products

When purchasing Lilas Perfumes products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.

 

Opting Out

How you can access, change, or delete your information and preferences: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to info@lilasperfumes.com. Please provide your full name, mailing address, email address, and phone number when making this request.  Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.

 

Cookies

Lilas Perfumes may use cookies from time to time. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a Website to tailor information presented to you based on your browsing preferences. Lilas Perfumes may use cookies to personalize pages you view, mark or unmark links, or to remember your preferences. If you do not want Lilas Perfumes to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.

 

Web Site Activity

We may track domain names, IP addresses, browser types, resolution, etc. from people who visit our site. We use this information to track aggregate traffic patterns throughout Lilas Perfumes’ Website. Such information is not correlated with any personal information.

 

SSL Security

Your Lilas Perfumes account information is password-protected for your privacy and security. Lilas Perfumes will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information. In addition, when you submit sensitive information via the checkout on our web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.

 

Links to Third Party Sites

Please be aware that our site may contain links to other sites hosted by third parties. Lilas Perfumes does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

You must be 18 years or the age of majority in your jurisdiction in order to make a purchase on our Site. If you are under 18 years old or THE age of majority in your jurisdiction, then you may not make a purchase on our Site. If you are under 13 years old, you may browse our Site. However, you may not provide personal information to us. This Site is not direction to children under 13 years old. By accessing or using the Site, you are acknowledging that you have read, understand and agree, without limitation, to be bound by these Terms and Conditions. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS SITE, YOU MAY NOT USE OUR SITE.